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Windows RustDesk setup instructions

Use the Windows EXE installer. It installs RustDesk, configures help.vserv.online, and registers the computer in the admin portal.

Windows EXE Download here

Step by step

1Download the Windows EXE

Click Windows EXE Download here.

If you use Microsoft Edge: Edge may say the file is not commonly downloaded. Click the download warning, choose Keep, then Show more if needed, then Keep anyway.
Microsoft Edge download warning screenshot

Screenshot shown in English — it reflects the real operating system interface, which stays in English regardless of page language.

2In Edge, choose Keep anyway

If Edge opens a SmartScreen warning, use this path:

  1. Open the Edge download panel.
  2. Click the three dots or warning beside the download.
  3. Choose Keep.
  4. Click Show more.
  5. Choose Keep anyway.
Microsoft Edge keep anyway screenshot

Screenshot shown in English — it reflects the real operating system interface, which stays in English regardless of page language.

3Run the installer

Open your Downloads folder and double-click:

RustDesk-help.vserv.online-windows-installer.exe

If Windows asks for permission, click Yes.

File to run

RustDesk-help.vserv.online-windows-installer.exe

It should be in Downloads unless you picked another folder.

4Unknown publisher warning

You may see a Windows SmartScreen or User Account Control warning saying Unknown publisher.

Why: this installer is custom-built for Help.VserV.online and is not code-signed with a commercial Windows signing certificate yet. I cannot remove that warning without buying/using a trusted code-signing certificate and signing the EXE.

If you trust this Help.VserV.online installer, choose More info → Run anyway, or click Yes on the User Account Control prompt.

Windows SmartScreen unknown publisher warning screenshot

Screenshot shown in English — it reflects the real operating system interface, which stays in English regardless of page language.

5Click Run anyway

After clicking More info, Windows shows the Run anyway button. Click it to continue.

Windows SmartScreen Run anyway screenshot

Screenshot shown in English — it reflects the real operating system interface, which stays in English regardless of page language.

6Wait for setup to finish

The installer silently installs RustDesk, applies the server/relay config, and adds the admin check-in task.

Expected server/relay: help.vserv.online

Configured automatically

No manual RustDesk server settings should be needed.

7Open RustDesk

RustDesk should show an ID on the left. Send that ID to Kaven/support if needed.

Expected result

RustDesk opens and is ready for remote support.